Help with MartCalc
Get help with your shopping list, grocery total, budget or saved shopping records.
MartCalc is available on Google Play and the App Store. Visit the app introduction for download links.Contact support
Email the MartCalc support team. Include your platform (Android or iOS), app version and a short description of what happened. A screenshot is optional; hide personal information first.
Email MartCalc supportIf the button does not open your email app, copy this address:
appsupport@bokeriastudio.com
Getting started
- Add the items you plan to buy. You can add an item before you know its price.
- Enter prices and quantities to calculate the list total. Set a budget to see the remaining amount.
- Check items as you put them in your cart. Complete the shopping trip to save it to history.
- Open History to view your 20 most recent records, edit a title or memo, or load a record into your current list. The original record is kept.
Common questions
Does MartCalc look up product prices?
No. Enter product prices yourself. MartCalc calculates totals from the prices and quantities you enter.
Can I recover a list after deleting app data?
Shopping lists, history and settings are stored on your device. We do not have a remote copy of that shopping content. Avoid uninstalling the app or clearing its data while troubleshooting. OS backup availability depends on your device settings.
My saved list will not load. What should I do?
Use the retry option shown in the app, close and reopen it, and check available device storage. Keep the app data intact and contact support if the issue continues.
Can I use the app without an account?
Yes. No account or sign-in is required. MartCalc has no in-app purchases. Versions with the advertising update may show a small non-personalized banner after at least seven days since the recorded first use and at least ten launches; no ad is shown at first installation or first launch.
Where can I control statistics and diagnostics?
In the updated app, open Settings → Privacy choices to manage usage statistics and error/performance diagnostics separately. Shopping works with collection off. The initial choices depend on the device region; see the privacy policy for details.
When do ads appear, and where are the privacy choices?
Only advertising-update versions use the seven-day and ten-launch conditions together. When required, Google asks for advertising consent before requesting ads. Open Settings → Ad privacy choices when this entry is available in your region. These choices are separate from Firebase statistics and diagnostics. See the privacy policy for technical data handling.
Privacy and data requests
Email the support address with “MartCalc privacy request” in the subject and describe your request. Tell us your platform, app version and approximate period where relevant. Do not send passwords or your complete shopping history. Local shopping content can be deleted in the app; we cannot access or erase it remotely. We may need limited additional information to identify relevant optional telemetry. Provider retention periods and the limits of identifying previously sent data are explained in the privacy policy.
Read data handling and retention details